Online Price Policy

Despite our diligent efforts, a small number of items in our web site may be incorrectly priced. Rest assured that we will verify all prices as part of our shipping procedures and provide you with correct pricing in your order confirmations. We apologize in advance for any inconvenience you might experience. Thank you.

Excellgn reserves all rights to correct any errors in the online system prior to shipping and billing. If you suspect an error in pricing, please contact our Customer Service Department.

Minimum online order requirement is $50 for US and Canada orders, $100 for orders outside US and Canada.

U.S. Special Shipping Conditions and Fees

We use air freight and surface carriers to ensure prompt and cost-effective delivery of your order. If you require other arrangements, tell us when placing your order. We ship at room temperature or on dry ice, gel ice, or wet ice, as detailed in the product descriptions. Some products may present flammable, corrosive, acute and chronic, toxic, reactive, or other hazards and may require special handling for safe delivery. These products are labeled accordingly, and may carry an additional handling fee. A $15.00 charge per order will be added to your invoice for nonstandard and all sera shipments.

Some products carry a delivery premium. These products will be assessed an additional shipping and handling fee which  ranges from $32 to $450. All Special Shipping fees are subject to change without advance notice. Fees published above represent standard fees which are applicable to shipments within the United States. Customers outside the United States should contact us for information on any applicable special shipping fee.

International Orders

International orders are subject to duties, customs, and value added taxes. If you are shipping your order outside of the continental United States, as a condition of sale, you acknowledge and agree that title to your order transfers to you after exportation from the United States and immediately prior to importation of such order at the border of the ship to location and assume all risk and responsibility for the import clearance, duties, and delivery to final destination. These charges must be paid by you. We do not accept returns for items shipped internationally.